What is Video and Alarm Monitoring
Video and Alarm Monitoring is a security, surveillance and operational monitoring service for homes, retail outlets, banks, educational institutions, warehouses, industrial units, offices, vehicles and any other form of residential or business establishment. Intelligent devices and sensors installed at the customer's premises can identify an intrusion, fire, panic alarm, medical alarm, unauthorized access, vehicle route deviation etc. and send an alert to our Video and Alarm Monitoring station.Upon receiving an alert, our monitoring officers study the alert information received and monitor live video and audio from the customer's site. If necessary, they call the customer for verification. Then our monitoring officers take appropriate action and inform the customers emergency contacts by phone, SMS and email. We can also call the police, fire brigade and medical emergency services. Meanwhile, crime can be deterred via 2 way audio communication through a mic & speaker at the site We will stay in touch with the customer till the incident is resolved, documented and finally closed.There are many additional features of Video and Alarm Monitoring including scheduled monitoring during the day or night, routine checks, guard monitoring, elderly care watch, child & maid monitoring to name a few.